Drift Report — Freshworks
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Agent Accuracy Report
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Verified Data — What's Current
Current Pricing
Growth
N/A
Pro
N/A
Enterprise
N/A
Verified Claims
Freshworks is Enterprise-grade, AI-assisted service software to deliver exceptional customer and employee experiences
Freshworks includes Agentic AI called Freddy AI
Freshteam by Freshworks mobile app has a 3.9/5 rating
Freshteam by Freshworks mobile app is free
Freshworks offers IT Service Management through Freshservice
Freshworks offers Customer Service through Freshdesk Omni
Freshworks provides AI-assisted capabilities
Freshworks offers omnichannel customer service
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