# Plivo AI Agents

> Plivo AI Agents — AI agents that automate customer engagement across voice, SMS, WhatsApp, and chat channels from a single platform.

**Category:** saas / unknown  
**Domain:** plivo.com  
**Source:** [Toneeto](https://www.toneeto.com/discover/plivo.com)  
**Last updated:** March 26, 2026

## Changelog

### Mar 19, 2026 — Free Tier

Free tier exists

- Free tier exists _(100% confidence)_

### Jan 6, 2025 — New Feature

Dynamic usage-based pricing was introduced on January 6, 2025

- Dynamic usage-based pricing was introduced on January 6, 2025 _(100% confidence)_

### Nov 12, 2024 — New Feature

Automated Indian phone number activation went live on November 12, 2024

- Automated Indian phone number activation went live on November 12, 2024 _(100% confidence)_

### Nov 5, 2024 — New Feature

Enhanced self-service account security and profile management was released on November 5, 2024

- Enhanced self-service account security and profile management was released on November 5, 2024 _(100% confidence (cross-referenced))_

### Oct 11, 2024 — New Feature

Expanded CNAM coverage and API support became available on October 11, 2024

- Expanded CNAM coverage and API support became available on October 11, 2024 _(100% confidence (cross-referenced))_

### Oct 8, 2024 — New Feature

Enhanced transparency for voice outbound invoices was implemented on October 8, 2024

- Enhanced transparency for voice outbound invoices was implemented on October 8, 2024 _(100% confidence)_

### Sep 10, 2024 — New Feature

Voice Alerts feature for proactive call monitoring was released on September 10, 2024

- Voice Alerts feature for proactive call monitoring was released on September 10, 2024 _(100% confidence (cross-referenced))_

### Aug 28, 2024 — New Feature

India domestic number rental became available directly on Plivo Console on August 28, 2024

- India domestic number rental became available directly on Plivo Console on August 28, 2024 _(100% confidence (cross-referenced))_

### Aug 27, 2024 — New Feature

Streamlined toll-free verification profile workflow went live on August 27, 2024

- Streamlined toll-free verification profile workflow went live on August 27, 2024 _(100% confidence (cross-referenced))_

## Pricing

| Plan | Monthly | Annual (per mo) | Type |
|------|---------|-----------------|------|
| Professional | Free | — | Free |
| Enterprise | $1000 | — | subscription |

## Competitors

- [Twilio](https://www.toneeto.com/discover/twilio.com)
- [Nexmo](https://www.toneeto.com/discover/nexmo.com)
- [Bandwidth](https://www.toneeto.com/discover/bandwidth.com)
- [Twilio Flex / Twilio AI](https://www.toneeto.com/discover/twilioflex/twilioai.com) — Twilio is broader CPaaS platform with AI capabilities bolted on; Plivo AI Agents is purpose-built for AI-driven customer engagement with no-code agent builder. Twilio targets developers/enterprises; Plivo targets business users with drag-and-drop interface.
- [Intercom / Intercom AI](https://www.toneeto.com/discover/intercom/intercomai.com) — Intercom focuses on chat/messaging-first customer communication; Plivo AI Agents emphasizes voice + multi-channel (voice, SMS, WhatsApp, chat). Intercom is more conversation management; Plivo is more agent automation.

## Audience Segments

### startup_team (50% fit)

**Use case:** Plivo for small teams
**Why:** Insufficient evidence for specific segmentation, defaulting to startup_team
**Key considerations:** ease of use, value for money

## Gotchas & Limitations

- Limited support for certain regions [major]
- Complexity in initial setup [moderate]

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*Data verified by [Toneeto](https://www.toneeto.com/discover/plivo.com). JSON available at [/api/co/plivo.com](https://www.toneeto.com/api/co/plivo.com).*