# HappyFox

> HappyFox — AI Support Platform for CS, IT, and Ops teams

**Category:** saas / unknown  
**Domain:** happyfox.com  
**Source:** [Toneeto](https://www.toneeto.com/discover/happyfox.com)  
**Last updated:** March 25, 2026

## Changelog

### Mar 25, 2026 — Free Tier

HappyFox does not offer a free tier; HappyFox AI Contact Center launched on March 25, 2026; HappyFox Service Desk added Azure Active Directory integrations on March 25, 202

- HappyFox does not offer a free tier _(95% confidence (cross-referenced))_
- HappyFox AI Contact Center launched on March 25, 2026 _(100% confidence (cross-referenced))_
- HappyFox Service Desk added Azure Active Directory integrations on March 25, 2026 _(100% confidence (cross-referenced))_

### Dec 31, 2020 — New Integration

Microsoft Teams Integration was launched on December 31, 2020; HappyFox Workflows was launched on December 31, 2020; Support Center v2.0 was released on December 31, 2020 (+4 more)

- Microsoft Teams Integration was launched on December 31, 2020 _(100% confidence (cross-referenced))_
- HappyFox Workflows was launched on December 31, 2020 _(100% confidence (cross-referenced))_
- Support Center v2.0 was released on December 31, 2020 _(100% confidence (cross-referenced))_
- Contact Portal v2.0 was released on December 31, 2020 _(100% confidence)_
- Knowledge Base Contact Group Visibility was added on December 31, 2020 _(100% confidence (cross-referenced))_
- HappyFox ChatBot was launched on December 31, 2020 _(100% confidence (cross-referenced))_
- HappyFox Business Intelligence (BI) was launched on December 31, 2020 _(100% confidence (cross-referenced))_

## Pricing

| Plan | Monthly | Annual (per mo) | Type |
|------|---------|-----------------|------|
| Basic | — | — | subscription |
| Team | — | — | subscription |
| Pro | — | — | subscription |

## Competitors

- [Zendesk](https://www.toneeto.com/discover/zendesk.com)
- [Salesforce Service Cloud](https://www.toneeto.com/discover/salesforceservicecloud.com)
- [Freshdesk](https://www.toneeto.com/discover/freshdesk.com)
- [Intercom](https://www.toneeto.com/discover/intercom.com) — Intercom focuses on customer communication and product engagement; HappyFox is support-operations focused. Intercom stronger in conversational AI and product tours; HappyFox stronger in help desk ticketing, knowledge base, and internal IT/Ops support. Different market positioning despite both having AI/chatbot features.
- [Zoho Desk](https://www.toneeto.com/discover/zohodesk.com)

## Audience Segments

### startup_team (50% fit)

**Use case:** Happyfox for small teams
**Why:** Insufficient evidence for specific segmentation, defaulting to startup_team
**Key considerations:** ease of use, value for money

## Gotchas & Limitations

- Concerns about AI responses lacking empathy and requiring human oversight. [moderate]

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*Data verified by [Toneeto](https://www.toneeto.com/discover/happyfox.com). JSON available at [/api/co/happyfox.com](https://www.toneeto.com/api/co/happyfox.com).*