# Gainsight

> Gainsight — Customer Success and Product Experience Software

**Category:** saas / unknown  
**Domain:** gainsight.com  
**Source:** [Toneeto](https://www.toneeto.com/discover/gainsight.com)  
**Last updated:** March 29, 2026

## Changelog

### Mar 17, 2026 — Rebrand

Gainsight PX enhanced Localization API to support additional assets; Gainsight PX renamed Knowledge Center Bot to In-App Hub; Gainsight PX added Rage Clicks as a behavioral signal to identify user frustrati (+2 more)

- Gainsight PX enhanced Localization API to support additional assets _(100% confidence (cross-referenced))_
- Gainsight PX renamed Knowledge Center Bot to In-App Hub _(100% confidence (cross-referenced))_
- Gainsight PX added Rage Clicks as a behavioral signal to identify user frustration _(100% confidence (cross-referenced))_
- Gainsight PX expanded Product Score Configuration with additional input parameters _(100% confidence (cross-referenced))_
- Gainsight PX added Content Localization view in In-App Hub _(100% confidence (cross-referenced))_

### Mar 11, 2026 — New Integration

Skilljar by Gainsight released Data Connectors Update in March 2026; Skilljar added Student Manager data objects to the Data Connector; Skilljar added License Agreement data objects to the Data Connector

- Skilljar by Gainsight released Data Connectors Update in March 2026 _(100% confidence (cross-referenced))_
- Skilljar added Student Manager data objects to the Data Connector _(100% confidence (cross-referenced))_
- Skilljar added License Agreement data objects to the Data Connector _(100% confidence (cross-referenced))_

### Feb 2, 2026 — New Feature

Gainsight CS released Q4 features including JO Program Testing; Gainsight CS released Extended Group Send Access feature; Gainsight CS released Copilot Usage Reports feature

- Gainsight CS released Q4 features including JO Program Testing _(100% confidence (cross-referenced))_
- Gainsight CS released Extended Group Send Access feature _(100% confidence (cross-referenced))_
- Gainsight CS released Copilot Usage Reports feature _(100% confidence (cross-referenced))_

## Pricing

| Plan | Monthly | Annual (per mo) | Type |
|------|---------|-----------------|------|
| Customer Success - Essentials | — | — | subscription |
| Customer Success - Enterprise | Custom | — | Enterprise |
| Skilljar by Gainsight | — | — | subscription |

## Competitors

- [GoodData](https://www.toneeto.com/discover/bit.ly)
- [Skilljar by Gainsight](https://www.toneeto.com/discover/skilljar.com)
- [Gladly](https://www.toneeto.com/discover/gladly.ai)
- [ClientSuccess](https://www.toneeto.com/discover/clientsuccess.com)
- [6sense](https://www.toneeto.com/discover/6sense.com)

## Audience Segments

### startup_team (50% fit)

**Use case:** Gainsight for small teams
**Why:** Insufficient evidence for specific segmentation, defaulting to startup_team
**Key considerations:** ease of use, value for money

## Gotchas & Limitations

- Limited customization options [major]
- Steep learning curve during initial setup [moderate]

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*Data verified by [Toneeto](https://www.toneeto.com/discover/gainsight.com). JSON available at [/api/co/gainsight.com](https://www.toneeto.com/api/co/gainsight.com).*